Frequently asked questions
On VTEX integration, AI, billing, security and the 30-day trial
What is AdCore Turbo?
A Brazilian feed management and AI optimization platform for e-commerce. Connects your VTEX, Shopify or API store to Google Shopping, Meta, TikTok and 11 more channels — with conditional rules, bidirectional PIM, native tracker and Feed Health Score.
How does the 30-day trial work?
Full access to the plan you choose, with no SKU or channel limits and no credit card to start. Once the trial ends, billing only starts if you add a payment method. Cancel anytime during the trial with no charge.
How does VTEX integration work?
Through the official VTEX API (Catalog v1 and v2). Initial import takes minutes, continuous sync every 2 to 4 minutes, multi-seller and trade policy supported. On PIM plans, edit in AdCore and push back to VTEX with read-before-write.
Does AI Optimization work in Portuguese?
Yes. The AI is trained for Brazilian Portuguese, with translation to English and Spanish that preserves brand names, technical specs and units. Average latency of 2 seconds per SKU.
Is data stored in Brazil?
Yes. Infrastructure in São Paulo (AWS sa-east-1). Automated backup, encryption at rest and in transit. Fully LGPD-compliant.
Can I cancel anytime?
Yes. No lock-in, no termination fee. Cancel inside the platform under Settings → Billing. Cancellation takes effect at the end of the current cycle — during the trial, it's immediate and with no charge.